Unemployment Cost Control
At Thomas & Thorngren we stand out as not only the largest privately held unemployment cost control provider, but also the recognized leader in quality and customer service. Our constant attention to our client’s needs allows us to maintain the highest client retention rate in the industry. Your unemployment tax rates will be reduced to the lowest possible level by a combination of comprehensive claims management, through audits of benefit charges, expert implementation of tax reduction strategies, and identification and effective protest of agency errors leading to overcharges.
Download our Unemployment Cost Control Brochure for more details.
Program Implementation
All aspects of our comprehensive cost control program will be implemented in less than 30 days with no headaches on your part. We will quickly become the address of record for all state agency communication including claims related correspondence, benefit charge statement and tax documents. Your Claims Analyst will coordinate with each location to determine their preferred method of communication and guarantee that the implementation is seamless.
Initial Review
Many employers are not aware that their hard – earned profits are being eroded by errors in tax rate calculations and/or opportunities for tax savings that have been overlooked. Our first task is to correct past mistakes, file for credits and refunds where applicable and make sure we start with a clean slate.
Claims Administration
Successful tax rate reduction efforts begin with professional claims administration. Your dedicated, degreed Claims Analyst is an expert in eligibility laws and state specific procedures. Your Claims Analyst will partner with the appropriate personnel to ensure that all claims responses are submitted in a thorough and timely manner. No incomplete or late responses are allowed. Determinations will be carefully reviewed and appropriate appeals are filed if needed.
When a contested unemployment claim results in an appeals hearing Thomas & Thorngren will ensure that you benefit from the best advice and guidance in preparing documentation and witnesses. Our experienced hearings specialists will guide you every step of the way to ensure a favorable outcome.
Benefit Charge Audits
Our benefit charge department analyzes each charge to your unemployment account to ensure precision and accuracy. This process takes place in the background and can be done without expenditure of time and effort by your personnel. This comprehensive verification process on our part leaves your personnel with more time to focus on other pertinent matters while we guard against unwarranted charges to your account.
Unemployment Tax Management
Thomas & Thorngren saves our clients millions of dollars each year through our unemployment tax management services. With unemployment tax rates on the rise, our service is vital to controlling the bottom line. We verify annual tax rate notices, compare our records of your taxable wages and benefit charges to the data maintained by the state agency. When errors and discrepancies are uncovered, we file protest on your behalf and guarantee the problem is fixed promptly.
Many states allow employers to “buy down” unemployment tax rates by making voluntary contributions. Thomas & Thorngren will proactively analyze the numbers and advise you of the benefits in using this vehicle to substantially reduce your overall tax liability.
Changes in the nature of your business, whether through mergers, acquisitions, divestitures, or reorganization can have a significant impact on the amount of unemployment taxes you pay. As part of our unemployment cost control program, Thomas & Thorngren will analyze the impact of these activities and ensure the appropriate actions are taken.
Training
Comprehensive training opportunities are available to our clients in a variety of formats. Each training experience is designed to empower your personnel to become effective partners in the unemployment cost control effort. Web based interactive services allow for maximum exposure to numerous locations. This format is an integral part of our program implementation rollout. In – person training is available for corporate meetings and for supervisory training sessions. Every opportunity for interaction with our professional staff is a chance for us to not only exchange valuable information but also to strengthen our client vendor relationship.
Reporting
Thomas & Thorngren provides clear and accurate reporting available online, via email or hard copy. Detailed claims activity and win-loss data will be available for you at your convenience. You have the option of creating your own reports through our website and breaking the information down into state, region, location etc. Real time claims data can also be accessed through your client login.
Download our Unemployment Cost Control Brochure for more details.